Frequent Asked Questions (FAQ)
General Questions
Q1: What services does Easy Travel Japan offer?
A1: Easy Travel Japan provides private car services with professional drivers and personalized travel itineraries across Japan. Our services are ideal for business trips, family travel, and sightseeing in cities like Tokyo, Osaka, Kyoto, Hokkaido, and Okinawa.
Q2: Which cities do you operate in?
A2: We operate in major cities across Japan, including Tokyo, Osaka, Kyoto, Hokkaido, Okinawa, and Nagoya.
Q3: How do I book a tour or private car service?
A3: You can book directly through our website by filling out the inquiry form or by contacting us via WhatsApp or email. Our team will respond promptly to confirm availability and details.
Private Car & Driver
Q4: What types of vehicles are available?
A4: We offer a range of vehicles including sedans, minivans, and luxury vans (like Toyota Alphard and Hiace), suitable for couples, families, or larger groups. We also offer buses for larger groups.
Q5: Can I hire a driver for a full day or multiple days?
A5: Yes, you can hire our private car and driver for full-day, or multiple-day trips depending on your travel plan.
Q6: Are tolls, gasoline, and driver fees included in the price?
A6: Yes, our quoted pricing is all-inclusive for tolls, gasoline, and driver fees, unless otherwise specified.
Q7: Are your vehicles legally licensed for hire?
A7: Yes, all our vehicles are fully licensed and registered as commercial “green plate” vehicles in Japan, ensuring they meet legal standards for private hire and passenger safety.
Q8: Are your vehicles clean and well-maintained?
A8: Yes, all our vehicles are regularly cleaned, sanitized, and inspected to ensure safety and comfort for our passengers.
Tours & Itineraries
Q9: Can I customize my tour itinerary?
A9: Absolutely! You can create a fully personalized itinerary based on your interests, including sightseeing, cultural experiences, and shopping.
Q10: Are your tours suitable for families with children?
A10: Yes, our services are family-friendly. We can provide child seats and adjust itineraries to ensure a comfortable experience for children.
Booking & Payment
Q11: How do I pay for the services?
A11: Payment can be made via bank transfer, credit card, or other online payment methods. Full payment is required before the service date.
Q12: What is your cancellation policy?
A12: Our cancellation policy varies by service. Kindly contact us for details.
Q13: Can I make changes to my booking?
A13: Yes, booking changes are possible depending on availability. Please notify us as early as possible to adjust your itinerary or service.
Use Easy Travel when you visit Japan. We have shuttle car from airport to hotel, limousine services, private tour packages, private taxi / transports and so on.
