Yes we did. Mr Zhou was very nice and very easy to work with, even with the language barrier. And the van was new and clean.
Raymond was also very efficient and replied and arranged for our needs quickly.
Rest assured when we return we shall be seeking your assistance once again.
Many many thanks! May God prosper your business!

I wish to thanks Mr Xiao for the 2 great days we have in Kyoto. Mr Xiao is very professional & flexible. He also went all the way out to help us check in Rakuten Stay hotel even after the tour period . Arigato gozaimasu to EasyTravel

I wanted to thank Terry for his excellent guide services yesterday.
He was knowledgeable, patient, cooperative and considerate.

We had the most memorable completely customised trip to Hokkaido this month, all made possible with the help of Raymond and Leng-san our lovely driver. The road conditions were snowy and icy and so we were too nervous to drive ourselves but with their help, we were driven to the various destinations safely and comfortably and didn't have to worry about slipping on ice or even where to park at the various places we visited. The team were very responsive to our plans and the communication was excellent throughout - our whatsapp group was perfect for last minute small adaptations to the itinerary, and we were able to communicate with our driver using a translation app for more detailed questions or requests. He was so lovely, polite and punctual and we felt very looked after. Despite the road conditions, the Alphard arrived spotlessly clean every morning! We have no hesitation in recommending this company. Worth every penny for comfort and peace of mind.